How to make a WOM top-up in Colombia
WOM supports top-ups through digital channels, wallets and shops. It also lists the *888# dial code. Before finishing, check that the line and amount are correct.
Steps
Open WOM.CO or the MiWOM app to begin. The official page lists both as channels for managing your line, topping up or buying packages.
You can also top up through Nequi or Daviplata, or visit a neighbourhood shop. The company lists these channels, though payment flows may differ.
From your WOM line, dial *888# if you prefer the phone menu. Follow the options shown and check the mobile number before authorizing the transaction.
The official page also lists neighbourhood shops and top-up points. If you go in person, ask which amounts are available and check the transaction receipt.
To check balance and usage, open Mis Consumos in Mi WOM or dial *88#. WOM distinguishes this inquiry from the *888# menu for top-ups and package purchases.
Source: movilpt.co · consulted 11 Nov
Digital channels
WOM.CO y MiWOM
WOM says its website and app can manage the line and support top-ups or package purchases.
Source: movilpt.co · consulted 11 Nov
Confirmed details
| Fact | Information | Details |
|---|---|---|
| Digital wallets | Nequi y Daviplata | The company lists both wallets as channels to top up or buy packages. Source: movilpt.co · consulted 11 Nov |
| Phone menu | *888# | WOM lists *888# among its top-up and package channels. Source: movilpt.co · consulted 11 Nov |
Questions and answers
Can I top up with a wallet?
Yes. WOM lists Nequi and Daviplata for top-ups or packages; check which options appear for your line in the wallet.
Does *888# check balance?
The page links *888# to top-ups and packages. For balance and usage, WOM lists Mi WOM or *88#.
Source: movilpt.co · consulted 11 Nov
Sources and dates
- movilpt.coconsulted November 11, 2026